Last updated: October 2025
At Raven Fragrance, we strive to deliver your orders promptly and with utmost care, maintaining the luxurious experience you expect from us.
Orders are typically processed and shipped within 24 hours of payment confirmation on working days (excluding Sundays and national holidays). During festive or high sale periods, processing time may extend up to 2–3 business days.
Estimated delivery timelines depend on the destination:
Delivery times are estimates and may vary due to courier delays, weather, or unforeseen logistics challenges. We request your patience in such cases.
We collaborate with trusted courier partners such as BlueDart, Delhivery, DTDC, and India Post to ensure your orders reach you securely and on time.
Once your order is shipped, a tracking ID and courier details will be shared with you via email and/or SMS. You can track your shipment in real time using the provided tracking link.
In the rare event that your shipment is lost, delayed, or untraceable, please contact us immediately at contact@ravenfragrance.in or WhatsApp at +91-8424832375. Our support team will assist you in resolving the issue at the earliest.
At times, unavoidable logistics challenges or force majeure events may delay delivery. In such cases, Raven Fragrance (Legal Entity: ABHISHEK SURESH AMBRE) will not be held liable but will make every effort to ensure your product reaches you as soon as possible.
We also reserve the right to cancel orders that cannot be delivered due to service limitations or stock unavailability. In such scenarios, the full refund will be processed back to your source payment method.
For queries related to shipping, delivery, or tracking, please contact:
contact@ravenfragrance.in
WhatsApp: +91-8424832375
Legal Entity Name: ABHISHEK SURESH AMBRE